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Parent teacher communication

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Education Queensland schools offer two formal interviews each year. Marsden State School offers an interview in Term One and Term Three. Letters are sent home with students and information placed in our newsletter for time and date preferences.

All teachers are available for other interviews throughout the year by phoning the school and making an appointment.

Complaints procedure

During the course of your child’s school years, you may have cause to make a complaint about an issue or concern you have with their education.

The Department of Education and Training is committed to ensuring that all complaints are dealt with in a fair and equitable manner. There are processes and support networks in place to enable you and your child to work through any issues or concerns you may have.

To achieve an effective resolution for all parties, when making your complaint, you should ensure you:

* provide complete and factual information in a timely manner

* deliver your complaint in a calm and reasoned manner

* avoid making frivolous or vexatious complaints

* do not use deliberately false or misleading information.or using deliberately false or misleading information.

making_a_complaint.pdf

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Last reviewed 25 May 2020
Last updated 25 May 2020